Infrastructure + Utilities

Managing municipal systems has become increasingly complex, as aging infrastructure, affordability, climate change, and stakeholder engagement issues strain limited resources. Harris & Associates helps agencies develop robust, practical plans to meet their goals.


Successful water master planning involves an integrated, collaborative approach to the technical, economic, and social frameworks that underpin the intricate systems that make up water service. Harris has both the vision and expertise to translate these complex equations into actionable scenarios to best serve your agency’s needs and meet public demand.

Water Master Plans Ready for Action

Along with our technical engineering and business acumen, Harris develops comprehensive water master plans that benefit from our:  

  • Knowledge of utility governance and organization
  • Experience with utility financial planning and rate impacts
  • Familiarity with key utility stakeholders
  • Deep knowledge of water systems
  • Commitment to generating multiple benefits from limited resources, including the One Water approach

Integrated Master Planning

Using data-driven scenarios to inform decision-making, we take great care to ensure our master planning processes account for all facets of One Water, including water resources, potable water, stormwater, wastewater, and reclaimed water.

Harris and its strategic partners have extensive experience extracting, collecting, and analyzing the requisite GIS, land use, and Advanced Metering Infrastructure (AMI) data needed to help agencies improve their systems. For example, Citrus Heights Water District called on Harris to assist with its main replacement master plan, requiring our team to assess its water mains and prioritize projects with level of service needs and ratepayer affordability in mind.

Related People

Michael McCormick, AICP

Michael McCormick, AICP

Division President / Strategic Advisory Services


Ann Hajnosz, PE

Ann Hajnosz, PE

Senior Director / Strategic Advisory Services


Anthony Herda, PE

Anthony Herda, PE

Senior Project Manager / Strategic Advisory Services


Diane Sandman, AICP

Diane Sandman, AICP

Senior Director / Environmental Planning + Compliance


Eric Vaughan

Eric Vaughan

Director / Strategic Advisory Services


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Envision® Sustainable Infrastructure Rating System

Envision Charter Member

Harris & Associates is a proud charter member of the Envision® sustainable infrastructure rating system. This system provides a holistic framework for evaluating and rating the community, environmental, and economic benefits of all types and sizes of infrastructure projects.

  • Capital Project Prioritization

    Capital Project Prioritization

    Harris provides organizational capacity and decision assistance to help your agency deliver capital projects that align with stakeholder expectations and community goals, transparently within cost and regulatory requirements.

  • Capital Project Prioritization

    Harris provides organizational capacity and decision assistance to help your agency deliver capital projects that align with stakeholder expectations and community goals, transparently within cost and regulatory requirements.

  • Water Master Planning

    Water Master Planning

    As part of our system planning, Harris provides comprehensive demand projections, regulatory assessments, hydraulic modeling, operations review, capital program development and prioritization, and CIP implementation plans—including staffing/resources assessments.

  • Financial Plan Development

    Financial Plan Development

    Agencies need a clear path forward when paying for significant systems improvements. Harris helps agencies perform scenario analysis to determine the financial and rate impacts of capital program implementations, financial policy assessments, and affordability and bill impacts. We ensure strict alignment with your strategic plan and business planning processes.

  • Data Analytics

    Data Analytics

    Harris provides thorough data analysis and third-party verification of existing data to ensure your planning process is grounded in accurate assumptions of your system performance, costs, and ultimately, your level of service delivered to ratepayers. Given the complexity of your interrelated systems, leveraging accurate, real-time data from your asset management system is vital to a comprehensive master plan and successful decision making.

  • Stakeholder Engagement

    Stakeholder Engagement

    Complex master plans often face intense public scrutiny. Harris provides exceptional leadership in managing stakeholder groups to create alignment around the proposed master plan. Part of our formula for success is rolling up our sleeves to manage and participate in meetings with decision makers.