Articles

Building a Culture of Innovation

A Framework for Technology that Works

In the January 2026 issue of APWA Reporter, Mark Nassar, Annette Phillips, and Lindsey Messner authored the feature “Building a Culture of Innovation: A Framework for Technology That Works,” exploring how public works organizations can adopt technologies in ways that truly support operational success. The article highlights practical strategies for fostering an innovative culture where technology empowers professionals to solve real-world challenges and enhance public service delivery.

Authors

Mark Nassar, PE

Mark Nassar, PE

Vice President / Program + Construction Management


Lindsey Messner

Lindsey Messner

Publications Services Manager / Environmental Planning + Compliance


Annette Phillips

Annette Phillips

Vice President / People + Technology Operations